Accenture Federal Services (AFS), a subsidiary of Accenture, was recently awarded a five-year contract to deploy the ServiceNow platform as part of modernization efforts at the U.S. Army Intelligence and Security Command (INSCOM).
The firm will use the award-winning cloud-based ServiceNow platform to help INSCOM automate its IT workflows, connecting people, functions, and systems in an efficient and effective manner. INSCOM’s 10,000-strong team conducts intelligence, security, and information operations for U.S. Army commanders, intelligence community partners, and national defense decision-makers, and the upgrade will enhance its ability to support customers and maximize efficiencies by consolidating service management functions across all security domains.
“As a former U.S. Army senior intelligence officer, I understand that digital transformation plays a mission-critical role in supporting the Army’s complex, multi-disciplinary operations across the globe,” said Mary Legere, AFS Managing Director and Strategy and Engagement Lead, National Security Portfolio. “Accenture Federal Services has deep expertise in ServiceNow integrations and we look forward to supporting INSCOM on this deployment.”
AFS will deploy ServiceNow as part of the INSCOM Digital Transformation Support Services (IDTS2) contract, issued in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for service solutions and services.
“Accenture Federal Services is thrilled to support INSCOM’s ongoing drive to digital,” said Erik Raynes, AFS Managing Director and Services Intel Client Account Lead, National Security Portfolio. “This award reflects our leading capabilities and trusted partnership with ServiceNow.”
The Arlington, Virginia-based subsidiary of Accenture works with clients across defense, national security, civilian services, and federal health, providing services such as digital government innovation, emerging technologies, federal IT modernization, and digital solution design. AFS provides services to every cabinet-level department and 30 of the largest federal organizations.
The firm has also recently netted a 10-year, $199 million contract from the Transportation Security Administration (TSA) to provide a range of IT services to support the agency’s credentialing system, known as Secure Flight System, as well as a $175 million multi-award IDIQ contract to perform crowdsourcing and other crowd-based solution delivery programs for NASA. AFS is additionally working with the State Department to help with data management for the agency’s passport and visa system, as well as its homeland security database.