CenTrak, a provider of real-time location system solutions to the healthcare industry, recently announced the launch of CenTrak EngageSM, a new expert-led consulting and training service providing a customized, multi-tiered assessment and transformation program to operators of healthcare systems.
The new service will conduct a comprehensive and collaborative review of current processes, and drive meaningful change by providing recommendations on ways to enhance asset management, patient throughput, and staff workflow optimization while reducing operating costs and increasing productivity through the application of Real-Time Location Systems (RTLS). The firm’s 2021 acquisition of consulting and services provider Infinite Leap expanded its advisory expertise by adding experienced location technology consultants and on-site support services to CenTrak’s in-house resources, leaving the firm well-positioned to help clients address staffing and resource challenges.
“As CenTrak continues to grow beyond its origins as a technology vendor and further establish itself as an end-to-end strategic solutions provider, our team is excited to support healthcare organizations in their efforts to enhance the patient experience, improve staff satisfaction, and gain operational efficiencies at such a crucial time,” said Scott Hondros, CenTrak’s Vice President of Professional Services. “We’ve found the best way to achieve this is through a personalized approach that combines expert consulting and workflow redesign customized to the unique needs and goals of each facility. With this methodology, our team helps healthcare leaders fully leverage location services while driving user adoption and change management.”
The company’s three-phased framework for change management will help its experts assess facilities and their current needs and goals, ensure the right technology is deployed, the right processes are in place to leverage the new investment, and that adequate resources are available to those responsible for running the program. The company’s process of assessment, readiness evaluation and preparation, and transformation is intended to thoughtfully and effectively deploy RTLS to ensure successful implementation.
The launch of the new service is intended to be the next milestone in the company’s transformation from a leading provider of IoT devices to a strategic technology and solutions partner. CenTrak released its first end-to-end solutions in late 2020 and will continue expanding its offerings to the global healthcare sector as it evolves.