Alvarez & Marsal (A&M), a professional services firm specializing in advisory, performance improvement, and turnaround management, has appointed Felicia Lyon as Managing Director in its Healthcare Industry Group. Based in the Human Capital and Workforce Management practice, Lyon will help healthcare organizations improve operational efficiency, break down structural silos, and enhance workforce strategies. Her

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hire supports A&M’s 2025 Healthcare Workforce Predictions, which highlight growing financial pressures, workforce shortages, and the integration of AI in healthcare operations. Lyon brings experience advising clients from Fortune 10 companies to startups, with achievements such as unlocking $50 million in savings through job architecture redesign and building offshore innovation hubs for healthcare systems.

Lyon holds a bachelor’s degree in psychology and a master’s degree in industrial-organizational psychology. His experience includes leadership roles at KPMG’s Workforce Transformation practice and a consulting firm she founded. Martin McGahan, Managing Director and Head of A&M’s Healthcare Industry Group, said, “Felicia’s appointment reflects the caliber of talent we attract to drive operational and performance excellence for our clients.” Bianca A. Briola, Managing Director and Practice Leader, added, “Felicia brings deep insight into navigating these shifts. Her workforce-specific sector experience, combined with her ability to connect strategy to culture, strengthens the trusted solutions we deliver to our clients.”

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