Mercer, a business of Marsh McLennan specializing in investment, workforce, and health advisory, has launched Workforce Insights, an AI-powered platform designed to give organizations a comprehensive view
Alongside it, Mercer unveiled Aida (Artificial Intelligence Digital Assistant), integrated within the Talent All Access Portal (TAAP), to deliver real-time, data-driven responses through a conversational interface. Both tools aim to help HR professionals analyze compensation, workforce trends, and compliance insights with greater efficiency and confidence.
Pat Tomlinson, Mercer’s President and CEO, said, “By introducing AI platforms and assistants, we are empowering clients to interact with our data in a more dynamic and intuitive way. This aligns with our vision to embed high-quality AI safely and responsibly across our practices to enhance the client experience and deliver greater value.”
Jean Martin, Mercer’s Global Head of Career Products, added, “Workforce Insights and Aida are built by HR leaders, for HR leaders and serve our clients through industry-leading data quality and reliability.” These launches reflect Mercer’s continued investment in integrating AI responsibly across its services to support better workforce strategies, faster decision-making, and enhanced organizational outcomes for HR leaders worldwide.