ZS, a global management consulting and technology firm, announced an expanded partnership with Salesforce to integrate its ZAIDYN® intelligence platform into Salesforce’s Agentforce Life Sciences. Launching in January 2026, the integration will provide life sciences organizations with direct access to ZAIDYN’s analytics and intelligence within Salesforce workflows.
This collaboration aims to enhance sales and marketing effectiveness, optimize field operations, and accelerate the delivery of therapies to patients through smarter omnichannel orchestration and strategy execution. The integration will support multiple deployment methods, including API-based connections, MuleSoft and Data Cloud packages, and agent deployments via AgentExchange.
Tara Helm, Vice President of Agentforce Life Sciences Strategy at Salesforce, said, “ZS’s ready-to-use data and intelligence engine acts as an extension of Agentforce Life Sciences, allowing users of Salesforce to integrate powerful industry insights from ZAIDYN seamlessly into the flow of work.” Jaideep Bajaj, Chairman Emeritus and Head of Platforms and Products at ZS, added, “When Salesforce is the chosen platform, ZS makes it work for life sciences.” Built on over four decades of domain expertise, ZAIDYN unifies data, analytics, and automation to guide smarter decision-making across the clinical, medical, and commercial stages of the life sciences value chain.