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Thursday, May 23, 2024
Charles Kozel
Charles Kozel
Huron
Managing Director

Profile

Charles Kozel serves as the Huron Market Leader for the VA, delivering top-tier innovative solutions to the VA and other government clients and significantly contributing to record growth for Huron in this sector. He is responsible for setting Huron’s strategy, achieving market growth, and ensuring high quality results are delivered to clients that help them achieve their mission. Under his leadership, the team’s portfolio with the VA has nearly doubled and continues to diversify by bringing industry leading capabilities in healthcare, digital and organizational transformation to the VA. Building on his almost 20 years of experience across healthcare and government, he has focused on thought leadership and shaping the agency’s future around key topics such as intelligent automation, large-scale transformation, workforce engagement, and customer experience.

In addition to his client work, Kozel is passionate about giving back. He is involved in multiple employee resource groups at Huron, having served as sponsor of the working parent’s group for several years and a member of the Diversity and Inclusion Council. He is a work-life balance advocate and is a member of Huron’s women and veterans’ employee resource groups, having played a large role in many increases to parental leave for Huron employees. Outside of work, Kozel is involved with numerous local service organizations.

Prior to joining Huron, Kozel was a revenue cycle analyst with McKesson Provide Technologies working with various health systems to improve revenue cycle operations and performance. He holds a Bachelor of Science in business administration in finance from the University of Georgia and is Six Sigma green belt-certified from Georgia Tech University.

Areas of expertise

Group Overview

Federal, state and local government agencies who implement agile solutions and turn insights into action can improve efficiency and better serve their constituencies.

Markets Huron Serves

Business Operations
Care Transformation
Consumer Transformation
Digital
Organizational Transformation
Research Enterprise
Strategy & Innovation
Federal Government
Federal Health Systems
State and Local Governments

Our Public Sector Expertise

Markets We Serve
Federal Government
Federal Health Systems
State and Local Governments

Business Operations
Federal, state and local governments must respond to legislative and regulatory requirements to transform operations and create nimble and resilient agencies. Huron collaborates with government agencies to achieve operational excellence by modernizing technology and improving utilization, evolving the workforce, leveraging data for decision making and eliminating waste.

Care Transformation
Federal, state and local government healthcare organizations are challenged by the need to balance access, quality and beneficiary experience while delivering upon their missions. At the same time, public sector organizations need to optimize their technologies to deliver improved health outcomes across the care continuum and provide more real-time, actionable insights into their business. Huron helps you develop strategies that re-imagine the care experience, enabling you to transform delivery models and personalize patient experiences to improve outcomes.

Consumer Transformation
Consumers within federal, state and local governments are entities that use or benefit from government services and range from interagency customers, veterans, active-duty military and their families, local governments and/or citizens, voters, and other public interest groups. Using actionable insights and finding new ways to connect with these groups to deliver enhanced experiences is the new standard. These groups must be at the center of your decision making to personalize services to meet constituents’ unique needs. We use deep insights and analytics to innovate business models, establish stronger connections, and deliver personalized and seamless experiences to support your mission.

Digital
Government agencies are actively investing in the modernization of their digital and technology infrastructure. The executive branch routinely releases mandates that drive agencies to prioritize digital transformation to improve operational efficiency and create more meaningful user experiences. Huron works with government agencies to develop digital strategies and implement technology that advances their missions. Our experts guide teams through the planning, implementation and remediation of core technology systems, intelligent automation and analytics to improve efficiency and outcomes.

Organizational Transformation
Retaining and developing a diverse mix of top talent is complex. We help federal, state and local government agencies align their workforce to their missions, enhance their employee experience and engage their teams in new ways. Public sector organizations also need to develop leaders for the future who can drive meaningful cultural and organizational change. With Huron’s combination of strategy, deep business expertise and creativity, Huron can help you enable your team to achieve your organizational goals.

Research Enterprise
Government agencies have a responsibility to provide meaningful research and data to myriad potential customers and the public. Research priorities are often dictated by the executive branch and other areas of public interest. With our deep healthcare, research and regulatory expertise, we help maximize return on their investment, optimize the impact of their research strategic priorities and drive future growth.

Strategy & Innovation
In today’s environment, government agencies are rethinking their strategic priorities to better serve their constituents and improve efficiency while navigating administration changes. Huron helps empower agencies to innovate business processes, creating new operational and technical strategies that proactively address complex challenges and prepare teams for future disruption.

Firm Overview

Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future. By embracing diverse perspectives, encouraging new ideas, and challenging the status quo, Huron creates sustainable results for the organizations they serve.

The Huron Difference
Huron’s people and values-driven culture set them apart. Huron’s diverse team of experts come from the industries they serve and understand the complexities of your business. Combined with Huron’s strategic, operational, technical and cultural expertise, they collaborate across their businesses to help you imagine the future and transform for tomorrow.