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Thursday, May 23, 2024
Michael Abbott
Global Banking Lead


Michael Abbott is responsible for Accenture’s overall vision and strategy for banking. With more than 25 years’ experience in the banking industry, he is committed to helping banks develop and execute strategies that capitalize on the opportunities of industry disruption. His passion for envisioning what is possible has made him a pioneer in the sector. And his deep expertise in strategic innovation, digital banking, payments, and operational technology has enabled him to help create business and operating models that deliver efficiency, competitiveness, and growth. His corporate career started as a Research Scientist at IBM. He then moved to GE Capital where, as the CMO for Consumer Finance, he started and grew GE’s bankcard business to $10 billion in assets and built its private-label business into a 30% ROE growth engine. He received the Chairman’s Award for decisively leading the business through the financial crisis. Prior to joining Accenture, Abbott was the Founder and CEO of Softcard, which was acquired by Google in 2015 and is now the mobile wallet platform for Google Pay. He is a regular speaker at major banking events and has authored numerous banking articles and reports. He has a Bachelor of Science from Stony Brook University, and a Master's in Electrical Engineering and an MBA, both from Columbia University.

Areas of expertise

Strategic innovation, Digital banking and payments, Operational technology.

Group Overview

Accenture uses new technologies to help banks and payment providers take bold steps to thrive and be future-ready. Payments Accenture powers payments innovation to help banks, payment providers and other players in the value chain win. Core Banking Accenture builds intelligent, connected and flexible core banking systems fit for the future. Credit Accenture helps commercial & retail lenders rebuild credit operations to thrive in the digital economy—and beyond. Banking Cloud Accenture helps unlock the cloud's true benefits with the right strategy, people and tools to migrate it, operate it and secure it. Open Banking Accenture capitalizes on enhanced data flows to help banks develop more relevant, personalized products and experiences. Sustainable Banking Accenture helps banks visualize and execute their sustainability agendas for first-mover advantage. Banking Operations Accenture revamps bank operating models using smart tech to cut costs, improve outcomes and deliver new experiences. Customer Experience Accenture helps banks reinvent their customer experience and reinforce trust and purpose. Risk & Regulation Helping banks navigate compliance; cyber risk; fraud & financial crime; and analytics & technology.

Firm Overview

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Accenture’s 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. They embrace the power of change to create value and shared success for their clients, people, shareholders, partners, and communities.