BCG: Operational Resilience the “New Necessity” to Deal With Disruptive Business Environment

No longer a one-off event, disruption has become woven into the fabric of our daily lives over the past several years. Between pandemics, wars, a looming recession, and severe weather events, it seems clear that extreme volatility has become the norm for our world. In spite of this new reality, a study by Boston Consulting Group (BCG) found...