MSSP Success Simplified By Multitenant Software

A large portion of the existing solutions formulated by the security information and event management (SIEM) and security analytics market are ill-equipped to meet modern expectations for digital business security transformation. Many of the models are contrived for on-site deployment and limited customer interaction with a one-and-done implementation. The wide-ranging functionality associated with MSSP support is not achievable in this framework. Simplified customer onboarding and protocol installation, as well as a steady flow of additional deployments, are well-within reach for MSSPs that appropriate a multitenancy software architecture. This means of service management is playing an integral role in the booming managed security services market, which is poised to double to $42,250 million by 2026 based on a projection from researchers at Valuates.

In addition to being an inherently cost-effective option, multitenant environments provide increased transparency for operations on both ends for an overall quicker response time to problems. Vendors in the cybersecurity racket, already inundated with cloud technology development, are amplifying product value by latching onto this indisputable trend of multitenancy. Any decrease in time-to-market constitutes a victory, and the scalability made possible by centralized customer support is turning the heads of providers.

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Ali Gomulu, Solutions Architect at Ironsphere, said, "MSSPs and MSPs are trying to expand their businesses so they can achieve economies of scale through the efficient use of resources. However, separate instance deployments push them to switch between each deployment to ensure that services are meeting with customer requirements. As an example, in case of product changes or upgrades, MSPs and MSSPs need to upgrade each application and test them separately, which creates rigidity and inefficiency in managing the application."

Multitenant software can group security programming such as firewalls, threat detectors, and access management tools into a single application if equipped with APIs and SDKs. It is still an MSSP’s responsibility to sculpt this digital habitat at the behest of tenant administrators.

Another money-saving twist to this solution model is amenable license management. The MSSP can allocate or withdraw licenses in accordance with customer needs by brokering the total license number. Multitenency can be offered on an in-vogue subscription model, with expiration leading to re-assignment of licenses, or a scaling basis for a license volume that expands to reflect business growth. Either way, MSSPs are in a position to cut down overhead by getting the most out of security assets, and can pass down the savings in money and, critically, time to satisfied clients.