IBM, through its Consulting Advantage platform is making significant strides in leveraging artificial intelligence (AI) to enhance its consulting segment. The platform, designed as a "workbench" for IBM's 160,000 consultants, incorporates AI tools and models, including the WatsonX generative AI platform, to support daily consulting tasks. The rollout has already demonstrated impressive productivity gains, with early adopters experiencing up to a 50% increase in efficiency. This move aligns with IBM's commitment to embracing AI as a transformative force, emphasizing the evolution of consulting into a domain where collective knowledge is readily accessible and enhances client service.
IBM Consulting Advantage's capabilities include AI-powered Assistants that aid consultants in tasks such as building business cases, code generation, and other consulting activities. Luq Niazi, IBM Consulting's global managing partner, underscores the platform's potential for innovation and collaboration, positioning it as the future of consultancy. Amidst ongoing industry concerns about the responsible use of AI and potential job displacement, IBM emphasizes its commitment to ethical AI practices, incorporating principles such as explainability, fairness, robustness, transparency, and privacy into the platform. Niazi encourages a positive outlook, asserting that those who embrace generative AI will have the opportunity to focus on their passions with increased efficiency.
